Customer Service – NOT

Just something to think about . . . . . I cannot remember the last time I called a customer service organization, went online to chat  with a customer service representative, used the companies email support or posted a question on a company owned support forum that was handled in a knowledgeable manner. When speaking with some of the representative either on the phone or in a chat session the lack of professionalism has become almost unbelieveable. Dell, AT&T, Atlanta Journal, and on and on. None of them seems to have a clue about technical issues, consistency of answers or how to “help” people with their problems. Having spent much of my professional life in the areas of customer support and service I find this very disheartening to say the least.


Hope you have a SUPER Day!! God bless!!


What Will The Schools Think of Next

Just something to think about . . . . . This would be funny if it were not true.  It just seems to me that our kids would get a better education if schools worried more about reading, writing and arithmetic instead of what they throw in the garbage.


http://radio.foxnews.com/toddstarnes/top-stories/school-may-install-trash-cams-to-spy-on-kids-tossing-veggies.html

Hope you have a SUPER Day!! God bless!!


Walking Back, Evolving or Whatever You Want To Call It!!

Just something to think about . . . . . CNN’s Soledad O’Brien has been talking about Mitt Romney “walking back” his remarks about the 47%. Odd to me that the current leadership has “walked back” so many different things that they could have made a lap around the world going backward, however, very little has been said by the main stream media about this. Could it be that Mitt Romney has simply “evolved” on this subject, kind of like our current administration has on som many issues?


Hope you have a SUPER Day!! God bless!!


Democrats Remove God and Then Add Him Back

Just something to think about . . . . Democrats Remove God and Then Add Him Back . . . . . Maybe it was all of the attention drawn to the fact they took the references to “God” and Jerusalem out of their platform or maybe it is simply their way of “not losing the Christian vote”, but it seems . . . . . that they have put it back in their platform. Whatever the reason, it is obvious that they are not happy about it.



Hope you have a SUPER Day!!! God bless!!!


Computer Technology – Then and Now

In August of 1981 IBM announce the IBM Personal Computer. I was working for them at that time and as the end of the year approached I decided that I wanted to understand this new technology and hoped that it would lead to my being involved with supporting IBM’s newest computer products (which it did, but that is another story). Anyway I placed an employee order for a new IBM PC.

My new IBM PC arrived in early 1982 and my technology journey started. The system that I purchased had an Intel 8088 processor running at 4.77MHz.  I also opted for the Intel 8087 Math co-processor.  It had 64KB of memory.  Yes, you did read that right, 4.77 MHz and 64KB of memory.  I order it with two 5 1/4 inch single sided floppy drives. At the time a single sided floppy disk held 180KB of data. I opted for a CGA (Color Graphics Adapter) that had a whopping 16KB of video memory and could display a grand total of 16 colors in 640 x 200 resolution.  In addition I got a printer adapter and a dot matrix printer. Oh, and the operating system was Microsoft DOS. I had the best that IBM offered at the time. The retail on this was in excess of $4000. At that moment in time I could not see things getting much better. Little did I know. Technology did change and as a result I “upgraded” to newer and better systems periodically.

I recently had need to purchase a new system. I opted for a Dell XPS 8500 Desktop. As configured now this system is equipped with a 3rd generation Intel Core i7-3770 processor running at 3.40GHz with Turbo Boost 2.0 which can speed it up to 3.90 GHz. It has 16GB of ram. Two 1TB hard disk drivers for storage. It also has a 256GB mSATA solid state drive which I am using to store and run the online games that I play. I selected an NVIDIA GeForce GT640 video graphics card that has 1GB of ram on the card. This system also includes wireless and wired connectivity along with Bluetooth capability. It also has a DVD read/write drive, in addition to several other cool things. Oh, and the cost of this system was just a bit over 25% of the original IBM PC.

Think about it; processor speeds of GHz vs MHz, memory of GB vs MB, TB of storage vs KB of storage. Amazing things have happened in the technology that we use everyday.  Looking at the differences I have to say that my original thoughts about “it not getting much better then this” were wrong. LOL  I think now that “it should be intuitively obvious to even the most casual observer” that technology has improved by leaps and bounds over the many years since I got my first computer. I now understand that it will continue to do so for years to come and that sometime in the near future I will have to upgrade again to a newer. faster, better system.  Just hope that it is awhile before that happens. LOL

Hope you have a SUPER Day!! God bless!!